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Hub Appointments With GP's & Other Health Care Professionals


If you're a patient with a chronic, complex or long term condition then in order to ensure your continuity of care it is important that you are seen by your GP here at the surgery.However, patients with non-chronic problems may get an appointment with a GP or other health care professional far more quickly or at short notice at one of the community hubs.


Monday to Friday 6.30pm - 8.00pm at Parkview Medical Practice


Saturday 8.00am - 12.00 at St Mary's Health Centre


Sunday 9.00am to 12.00am at Briarwood Medical Centre


The service offered is for pre-booked appointments and also a limited amount of appointments which are bookable on the day.Please note that once hub availability is full, you may be directed to an alternative service.


In a genuine emergency you should call 999.  Chest pains and/or shortness of breath constitute an emergency.

HOW TO CANCEL AN APPOINTMENT

The practice would very much welcome the co-operation of all our patients in making the best use of the appointments and as such we would ask that you inform us as soon as possible if you wish to cancel an appointment. There are several options on how to contact the practice to cancel an appointment and this can be done 24hrs a day, all year round.

When the surgery is open this can be done via reception either face to face or by  telephoning 01772 280380.

When the surgery is closed patients can call 01772 280380 and select option 2 you will then be asked to leave the following information:

  • Patients name and date of birth.
  • Date & time of the appointment.
  • Name of Doctor or Nurse that the appointment is with. 

If you are a patient who has signed up for EMIS Access you can make and cancel appointments via the website.

Each month valuable time is lost because some patients do not conatct us to cancel appointments which we could offer to other patients. We monitor all missed appointments and are able to calculate how much time is lost each month.

Please help us to help you.

Thank you

 

 

 
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