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Hub Appointments With GP's & Other Health Care Professionals


If you're a patient with a chronic, complex or long term condition then in order to ensure your continuity of care it is important that you are seen by your GP here at the surgery.However, patients with non-chronic problems may get an appointment with a GP or other health care professional far more quickly or at short notice at one of the community hubs.


Monday to Friday 6.30pm - 8.00pm at Parkview Medical Practice


Saturday 8.00am - 12.00 at St Mary's Health Centre


Sunday 9.00am to 12.00am at Briarwood Medical Centre


The service offered is for pre-booked appointments and also a limited amount of appointments which are bookable on the day.Please note that once hub availability is full, you may be directed to an alternative service.


In a genuine emergency you should call 999.  Chest pains and/or shortness of breath constitute an emergency.

Blue_Locked_Folder Confidentiality

We will ask you to provide details about yourself to make sure that you receive the best possible healthcare and treatment. This will improve healthcare services for all and ensures that your records are maintained correctly. Although you can decide how much information you wish to give or withhold, certain information is needed to treat you safely.

WHO ELSE MAY SEE MY INFORMATION?

Other healthcare professionals eg hospitals, community support services, health visitors, district nurses, community midwives, also partner organisations.

ALL ON A “NEED TO KNOW” BASIS

Only properly annonymised information is used for research and statistical purposes. Except where required by law we do not give anyone information unless it is needed for your treatment or you have given permission.

CAN I GET ACCESS TO MY RECORDS?

You are entitled. You must apply in writing and a fee may be payable. We are obliged to reply within 40 days. Please ask reception for the request form.

HOW DO WE PROTECT THIS INFORMATION?

We understand the personal and sensitive nature of the information and all staff are under a legal duty to keep records confidential Records are stored securely to prevent unauthorised access.

Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.

Model Publication Scheme - further information

 
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