Noticeboard

Hub Appointments With GP's & Other Health Care Professionals


If you're a patient with a chronic, complex or long term condition then in order to ensure your continuity of care it is important that you are seen by your GP here at the surgery.However, patients with non-chronic problems may get an appointment with a GP or other health care professional far more quickly or at short notice at one of the community hubs.


Monday to Friday 6.30pm - 8.00pm at Parkview Medical Practice


Saturday 8.00am - 12.00 at St Mary's Health Centre


Sunday 9.00am to 12.00am at Briarwood Medical Centre


The service offered is for pre-booked appointments and also a limited amount of appointments which are bookable on the day.Please note that once hub availability is full, you may be directed to an alternative service.


In a genuine emergency you should call 999.  Chest pains and/or shortness of breath constitute an emergency.

Coronavirus update - Zero Tolerance


As a practice we must continue to follow the strict infection, prevention and control measures to limit the risk of the virus to you as patients and to our staff. This means that where possible our staff and clinicians will remotely triage and assess your needs before determining if a face-to-face appointment is required. If your needs can be met safely via the telephone or video consultation then this will take place. If a clinician feels you require a face-to-face appointment then this will be arranged. We have been operating in this way since the start of the pandemic in order to continuing providing all patients with access to our services.


The current pandemic situation is challenging for everyone in different ways and we appreciate that the situation we all find ourselves in can be frustrating sometimes. Unfortunately a number of our staff have recently experienced foul and abusive language or behaviour from a minority of patients. This is not acceptable and we will not tolerate this sort of behaviour towards our staff – all of whom continue to work tirelessly during this pandemic. In line with our zero tolerance policy, if you are found to be abusive towards members of staff then appropriate action will be taken. You can read the full policy here: Zero Tolerance policy

 
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